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hookahs that are posted on social media
Using 20 years of experience to ensure increased turnover and average bill, visitor frequency, and guest loyalty
Restart Team Vasilchuk Brothers
How we will do it better than the competitor
Check the compliance of service level, service quality, and hookah preparation quality using our proprietary auditing methodology
APPROACH
Conduct an audit of the establishment
01
Check the compliance of service level, service quality, and hookah preparation quality using our proprietary auditing methodology
Increase guest awareness
02
Develop a menu that guests will want to take home, and competitors will want to copy. Your proprietary menu will be responsive and help guests make a choice easily and quickly, making them feel valued and involved in the process.
Adapt the hookah menu
03
The materials of all our hookah parts are corrosion-resistant and represent durable and environmentally safe equipment. The hookahs will match the status of the establishment.
Eco-friendly approach and status
04
Train masters in new techniques possessed by less than 1% of hookah specialists worldwide.Techniques for working with guests that increase loyalty and at least 1.5 times the average check.
We will pass on to your masters the experience accumulated over 23 years of practice
05
Implement motivational programs among hookah masters, as well as teach modern tools that increase the average check and service level, such as: promotions, menu format, range of tobaccos and hookah equipment, seasonal items, guest service system.
Ensure high staff engagement
06
You will notice an increase in the company's social capital, thanks to our own standards in the service system and mandatory skills improvement for staff. This reduces staff turnover and fosters employee growth within your company.
Reduce staff turnover
07
Check the compliance of service level, service quality, and hookah preparation quality using our proprietary auditing methodology
Conduct an audit of the establishment
01
Check the compliance of service level, service quality, and hookah preparation quality using our proprietary auditing methodology
Increase guest awareness
02
Develop a menu that guests will want to take home, and competitors will want to copy. Your proprietary menu will be responsive and help guests make a choice easily and quickly, making them feel valued and involved in the process.
Adapt the hookah menu
03
The materials of all our hookah parts are corrosion-resistant and represent durable and environmentally safe equipment. The hookahs will match the status of the establishment.
Eco-friendly approach and status
04
Train masters in new techniques possessed by less than 1% of hookah specialists worldwide. Techniques for working with guests that increase loyalty and at least 1.5 times the average check.
We will pass on to your masters the experience accumulated over 23 years of practice
05
Implement motivational programs among hookah masters, as well as teach modern tools that increase the average check and service level, such as: promotions, menu format, range of tobaccos and hookah equipment, seasonal items, guest service system.
Ensure high staff engagement
06
You will notice an increase in the company’s social capital, thanks to our own standards in the service system and mandatory skills improvement for staff. This reduces staff turnover and fosters employee growth within your company.
Reduce staff turnover
07
WHO ARE WE
Restart Vasilchuk Brothers
Part of the Restart Vasilchuk Brothers restaurant holding
Successfully developing the Shisha Bros hookah smoking school
Already present in 4 countries:
UAE, Russia, Turkey, and the Republic of Azerbaijan.
Continuously expanding our activities worldwide.
Continuously expanding our activities worldwide.
over 1000
Trained employees in partner establishments
since 2001
Accumulating experience in the hookah industry
Restart Vasilchuk Brothers
Part of the Restart Vasilchuk Brothers restaurant holding
Already present in 4 countries:
UAE, Russia, Turkey, and the Republic of Azerbaijan.
Continuously expanding our activities worldwide.
Continuously expanding our activities worldwide.
over 1000
Trained employees in partner establishments
since 2001
Accumulating experience in the hookah industry
- Audit of hookah establishments
- Outsourcing in restaurants providing hookah preparation services in the establishment
- Management of a specialized hookah establishment
- Training of personnel involved in the hookah station
- Development and regular updating of hookah menu
- Development of motivational programs and team building systems for personnel
- Monitoring and regular checking of the operation of the hookah station in the establishment according to the specified parameters
For restaurant owners
and specialized hookah establishments
and specialized hookah establishments
- Opening of a specialized hookah establishment
- Drawing up regulatory documents necessary for the operation of the establishment
- Providing special conditions from manufacturers and marketing budgets
- Compilation of APL (approve product list)
- Drawing up a business plan for opening a hookah establishment
- Creation of the concept of a hookah establishment
- Assistance in designing a hookah station in institution
- Search for personnel required to work at a hookah station
- Preparation of the starting purchase for the operation of the establishment and filling the hookah stand
For those who are just about to open their own hookah business
- Any type of event: from a small company to a festival.
- Different hookah menu formats: classic hookahs, fruit hookahs, signature hookah cocktails.
- Modern hookah equipment.
- An assortment of hookah tobacco that allows you to satisfy any needs of guests, both in terms of taste and strength.
- Professional hookah masters who regularly undergo training to improve their professional skills and personal growth.
- Development of unique event concepts for fans of the hookah industry.
- Confidentiality.
Hookahs for events
SERVICES
For restaurant owners
and specialized hookah establishments
and specialized hookah establishments
For those who are just about to open their own hookah business
Hookahs for events
For restaurant owners
and specialized hookah establishments
and specialized hookah establishments
- Audit of hookah establishments
- Outsourcing in restaurants providing the service of preparing hookahs in the establishment
- Management of a specialized hookah establishment
- Training of personnel involved at hookah station
- Development and regular updating of the hookah menu
- Development of motivational programs and team building systems for personnel
- Monitoring and regular checking of the operation of the hookah station in the establishment according to specified parameters
For those who are just about to open their own hookah business
- Opening of a specialized hookah establishment
- Drawing up regulatory documents necessary for the operation of the establishment
- Providing special conditions from manufacturers and marketing budgets
- Compilation of APL (approve product list)
- Drawing up a business plan for opening a hookah establishment
- Creation of the concept of a hookah establishment
- Assistance in designing a hookah station in institution
- Search for personnel required to work at a hookah station
- Preparation of the starting purchase for the operation of the establishment and filling the hookah stand
Hookahs for events
- Any type of event: from a small company to a festival.
- Different hookah menu formats: classic hookahs, fruit hookahs, signature hookah cocktails.
- Modern hookah equipment.
- An assortment of hookah tobacco that allows you to satisfy any needs of guests, both in terms of taste and strength.
- Professional hookah masters who regularly undergo training to improve their professional skills and personal growth.
- Development of unique event concepts for fans of the hookah industry.
- Confidentiality.
PARTNERS
Russia
Baku
Dubai
Bodrum
Click on the country name
Arseny Vasilchuk
CEO Shisha Bros
Russia
Azerbaijan
Vladimir Denezhkin
Head of Hookah Direction
UAE
Andrey Indin
Head of Hookah Direction
Russia
Akhtambek Abdulloev
Hookah Direction Manager
Russia
Alexey Kozlov
Hookah Direction Manager
UAE
Evgeniy Novak
Hookah Direction Manager
Russia
Arseny Mikheev
Hookah Direction Manager
UAE
Nikita Donchenko
Hookah Direction Manager
Russia
Azerbaijan
Evgeniy Frolov
Hookah Direction Manager
Russia
ABOUT COMPANY
united by a common passion for hookah culture, where everyone, whether a hookah master or a guest, becomes an integral part of it.
2001
Our story begins in 2001 when the founders first offered hookah smoking as a service in the Chaihona №1 restaurant, making a significant contribution to the popularization of this leisure activity in Russia.
We have studied traditions in Eastern countries and adapted hookah culture, creating our own approach to hookah smoking. The Russian hookah school has firmly taken a leading position in the global hookah community.
We have studied traditions in Eastern countries and adapted hookah culture, creating our own approach to hookah smoking. The Russian hookah school has firmly taken a leading position in the global hookah community.
Creating a community of people passionate about hookahs, exchanging experiences, and developing the hookah industry – is the mission of our company
As innovators, we offer innovative solutions while respecting established traditions
We are a hookah brotherhood,
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